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    A Quick Guide to Rental Car Pick-up and Drop-Off Services

    Published/Updated: Jul 25, 2025 · Catey Condit · 1 minute read

    slayer / Flickr

    If you want to travel and reach your destination, you consider a shuttle. For example, you can get from Cairns to Port Douglas with Beep Beep Toot airport shuttle. You can reach your destination with the help of this transport service. Other travelers also consider hiring a car rental. But how to get to the rental car first without, umm, having a car?

    There really should be no arranging rides or calling Uber when it comes to getting to a rental car. Most rental car centers actually offer easy and convenient pick-up and drop-off service. Usually all it takes is a quick phone call to the rental location or adding it to the reservation to schedule the service. Pick-up and drop-off services are free of charge-well, more like it's included in the rental fee already-but I'll take it if it means I don't have to stress about calling and paying for a cab or an Uber.

    But there are a couple of catches. For starters, most rental car companies only offer the service at local centers. (This means no airports but that is why an airport shuttle exists.) Timing can also be an issue. Because staff perform the pick-ups and drop-offs, these can only occur during business hours.

    For example, Hertz only offers its service one hour after opening and one hour prior to closing making it a little less convenient. This is especially crucial on Sundays when they have shortened hours.

    (Placeit)
    • Save
    This is where it gets scheduled on the reservation. (Placeit)
    Car Agency Pick-Up and Return Service? Minimum Distance Required
    Alamo No n/a
    Avis Pick-up only. Offer pickup and drop-off for “Car in Shop” rentals. 5 miles
    Budget Pick-up only. Depends on location
    Dollar Yes Depends on location
    Enterprise Yes Depends on location
    Fox Only to and from the airport n/a
    Hertz Yes 15 miles
    National No n/a
    Payless No n/a
    Thrifty No n/a
    • Save

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    Catey Condit

    Catey Condit

    The good ol' days! I remember creeping as a former The good ol' days! I remember creeping as a former expat, and honestly, stumbling into the most random places as a traveler  😅 

It is not every day you stumble into someone else's living room for a private jazz concert, and if you happen to be down in Mexico City, check out @laa_esquina (send a DM!). 

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