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    Getting Into Contact With Airline Customer Service

    Published/Updated: Aug 8, 2025 · Erica Ho · Under a minute read

    Southwest Airlines / Flickr

    Part of running a travel blog is that I always seem to have all the airlines on speed dial, for better or for worse. Here's the cheat sheet.

    If you need to get ahold of the airline for any reason, we've compiled a list of phone numbers and Twitter handles where you can get into contact with them. Generally, if the problem isn't a complaint, phone works best. Besides, it's the option you want to take if you've got some complex changes you want to make. Unless the hold times are long, I wouldn't bother going through Twitter.

    If it is a complaint, Twitter is usually the best way to get someone to respond immediately and get some recourse. I covered average response times a couple of months ago but Yahoo! Travel has also compiled a list of their own personal response times.

    Airline Phone Number Twitter
    Alaska 800-252-7522 @AlaskaAir
    American 800-433-7300 @AmericanAir
    Delta 800-455-2720 @Delta
    Frontier 801-401-9000 @FlyFrontier
    Hawaiian 877-426-4537 @HawaiianAir
    JetBlue 800-538-2583 @JetBlue
    Spirit 801-401-2222 @SpiritAirlines
    Southwest 800-435-9792 @SouthwestAir
    United 800-864-8331 @United
    Virgin America 877-359-8474 @VirginAmerica

    There are a few exceptions here. Hawaiian, Spirit and Frontier do not respond to Twitter responses. In this case, you'd probably have to go straight to the source.

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    Erica Ho

    Erica Ho

    Erica Ho is a former reporter for TIME in Hong Kong and former geek at Gizmodo and Lifehacker. Her work has appeared in CNN, Yahoo!, MSN, Mashable, Travel + Leisure, Conde Nast Traveler and Quartz to name a few places.

    The good ol' days! I remember creeping as a former The good ol' days! I remember creeping as a former expat, and honestly, stumbling into the most random places as a traveler  😅 

It is not every day you stumble into someone else's living room for a private jazz concert, and if you happen to be down in Mexico City, check out @laa_esquina (send a DM!). 

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