It's surprising that no one has made a Mad Libs-style complaint form yet. Because American seriously f&*!ed up over the weekend.
Fortunately, this form can be used for almost any situation; fill in any pertinent details. There's not even a need to construct real sentences because we've already done that for you!
Give it a little whirl in the old copy and paste into your email of choice (AOL?), but most likely this is best used for printing some serious hate mail the old-fashioned way.
(This form covers domestic North American airlines. For those flying on international airlines, you guys already have it made with those damn EU protections and whatnot, bastards.)
Besides, the holidays are here, so its time to get that fighting gear on. Suit up, people.