This Chart Outlines Every Major Hotel Chains’ Cancellation Policy

Times’ achangin. That includes hotel cancellation policies, which before, often let guests get away with murder. (Not literally, though, scarily, seems to have been a thing of late.)

Though the majority of hotel cancellation policies still let guests cancel up to 24 hours beforehand penalty-free, the biggest players in the bunch (ie, the nicer hotel chains) are increasingly changing it to 48 hours or more.

The notable exception is Hilton, which requires 72 hours at some properties. (So hot, that Hilton.)

Meaning that small trick to evade a cancellation fee? Best be getting a jump on that.

Keep in mind, cancellation policies can vary by the specific property and season. This chart should be used as a general guideline, and were verified by official representatives.


Hotel Cancellation Notes
Choice 24 hours*1 Official statement
Four Seasons no “standard” timeline Official statement
Hilton 48 to 72 hours  
Hyatt 48 hours World of Hyatt Explorist, Globalist or Lifetime Globalist members will be able to cancel up to 24 hours in advance.
InterContinental (IHG) 24 hours  
Marriott 48 hours  

1 footnote

  1. According to the Internet.
This Chart Outlines Every Major Hotel Chains’ Cancellation Policy via @maphappy
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