Lufthansa, SWISS and Austrian To Offer Customer Service Through Messenger

May 8, 2019 Erica Ho 1 minute read

Finally, a little bit of tech-forwardness. Twitter customer service is so dead.

emergency Hacks Trip Planning

Here’s an Example of the Flat Tire Rule in Action

September 11, 2018 Erica Ho 2 minute read

Better take advantage of the few customer-friendly airline policies that remain.

emergency Money

How To Deal With Getting Ticketed or Fined as a Tourist

August 21, 2018 Erica Ho 2 minute read

Okay, people aren’t perfect.

Airlines Airports emergency Flights Security Transit

This Is What Happens When You Lose Something at the Airport

July 25, 2018 Erica Ho 3 minute read

It could be a wallet. It could be a laptop. It’s also the worst feeling in the world.

Airports emergency Flights Security Transit

Running Late for a Flight? It Is Perfectly Acceptable To Cut the Line.

July 18, 2018 Erica Ho Less than a minute to read

Soooo, what do you do when you’re late to the airport and run into a loooong line?

Adventure emergency Leisure

Help! The Best Way To Remember SOS in Morse Code

June 6, 2018 Erica Ho Less than a minute to read

In case there’s a bear that comes at you like The Revenant this summer on the family camping trip. Oh wait, that’s just a three-year old throwing a tantrum.

Bags emergency Gear Guides

Here’s What To Do When Liquids Explode Inside Luggage

April 26, 2018 Erica Ho 1 minute read

No, no, not that type of liquid explosion that the TSA likes to talk about all the time. I’m talking about the times you unzip a bag, and there’s gunk. Everywhere.

Airlines emergency Flights Transit

SkyTeam Now Lets Its Airlines Rebook Customers Across the Alliance

March 7, 2018 Erica Ho 1 minute read

Isn’t it odd airlines can’t rebook passengers on different airlines in the same alliance? They can do codeshares, but they can’t do that?

Airbnb emergency Lodging Vacation Rentals

How to Deal with Airbnb Cancellations Because of Craptastic Weather

January 5, 2018 Erica Ho 1 minute read

I bet there are a lot of people that are interested in this answer.

Budget emergency Ground Money Trip Planning

How To Pay for Things When You’ve Lost Your Wallet

July 26, 2017 Erica Ho 3 minute read

I believe in defensive traveling. This means things like scanning passports and visas into Dropbox and stashing hidden 50-dollar bills into inconspicuous keychains.

Adventure Budget emergency Money Trip Planning

How To Get Money When You’ve Lost a Wallet Abroad

June 8, 2017 Erica Ho 4 minute read

I believe in defensive traveling. This means things like scanning passports and visas into Dropbox and stashing hidden 50-dollar bills into pillbox keychains.